Patients at a mental care facility in Durban are enduring deplorable living conditions, according to a whistleblower who spoke on the condition of anonymity. Residents of the Manor Halfway House in Windermere have been plagued by rat infestations, bed bugs, and lice, with some even resorting to sleeping outside due to fears of the unsanitary environment. The source claimed that these infestations have created an unsafe living situation for those who are already vulnerable.
The problems at the facility were brought to light during a recent climate meeting where residents shared their concerns with social workers. Mbonisi Sibisi, the CEO of the non-profit organization that operates the Manor Halfway House, confirmed that the issues were raised by the residents. The facility, subsidized by the Department of Health, provides essential psycho-social support, rehabilitation, and nutritional services for its patients.
Sibisi acknowledged that pest control measures, including the continuous use of pesticides, were being implemented. However, the bed bugs remain a persistent issue, compounded by the old condition of the beds. Efforts are being made to replace them, and staff is working around the clock to maintain cleanliness and care. The management also hopes to raise funds for new beds, which would improve the conditions for the residents.
The situation has sparked outrage from political figures, with Democratic Alliance (DA) spokesperson on Social Development, Shontel de Boer, drawing comparisons to the tragic Life Esidimeni incident. Over 144 mental health patients lost their lives after being transferred to poorly managed facilities. De Boer has called for urgent investigation into the Manor Halfway House to ensure the facility complies with standards set by government funding regulations.
The Department of Health has confirmed that while it does offer financial support to Manor Halfway House, it is a privately owned facility, and management is responsible for the operation and maintenance of the center. The department’s spokesperson, Ntokozo Maphisa, emphasized that pest control and environmental health are the responsibility of the local government, in this case, the eThekwini Municipality. Maphisa also reiterated that the department’s role is advisory, and the facility management must take the necessary steps to ensure a hygienic and safe environment.
Meanwhile, the Department of Social Development has acknowledged the issue and confirmed plans to send a team for inspection. The situation at Manor Halfway House raises serious concerns about the state of mental health care in South Africa and the responsibility of both government and facility management to uphold the rights and dignity of patients.
